Frequently Asked Questions
Home » Frequently Asked QuestionsCOIN-OPERATED PRODUCTS
CAN I BUY SEGAS COIN-OPERATED AMUSEMENT GAMES DIRECTLY?
All of our games are sold through Segas "authorized" distributors.
WHY DOES SEGA SELL ITS PRODUCTS THROUGH AUTHORIZED DISTRIBUTORS?
A local distributor will serve you better and save you time and money. A local distributor can also assist you with financing options as well as warranty issues, parts and service if you should need it.
WHERE CAN I FIND A SEGA DISTRIBUTOR?
To locate a distributor near you, please click here.
HOW CAN I GET PRICING INFORMATION FOR SEGA GAMES?
Your local distributor will assist you with pricing information. For a complete listing of Segas distributors, please click here.
HOW CAN I BECOME AN AUTHORIZED DISTRIBUTOR?
If you are interested in becoming an authorized distributor, please contact Segas Sales Department at 888-877-2669.
CAN I ORDER A GAME CATALOG?
We do not have a Game Catalog but you can download brochures for most of our games.
PRIZES
WE'VE PURCHASED A SEGA GAME, CAN WE GET PRIZES?
Yes. Please call 888-877-2669 and ask for the prize division. We will be glad to advise you on the hottest, best prizes for your game or redemption counter.
HOW DO WE GET A PRIZE CATALOG?
You can order one by filling out our catalog request form. Click here
GENERAL INFORMATION
I LOST MONEY IN ONE OF YOUR GAMES. WHAT CAN I DO?
Please contact the store or location manager.
I HAVE AN IDEA FOR A GAME. HOW DO I SUBMIT IT?
We appreciate your interest in our company but we do not accept ideas from outside sources.
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